As Analysts, we become “fact-junkies” who drill down through an organization to discover root causes of problems and then build solutions to improve performance. Analysis is performed by a combination of specialists and breadth-oriented consultants who normally attack problems in a cross-functional team approach.
The role of Guide is probably the most misunderstood. To be a Guide is to walk in front of or side-by-side with the client. A Guide’s job is NOT to do the job for the client, but rather to provide the path, the motivation and the vision of the results. “Guiding” means leading from behind and leaving the success to the client. We cannot and should not, take responsibility for the client’s decision making. We are not executives and are certainly not employees of our clients’ companies. When executing the Guide role, we cannot force our will on the client’s staff. We must rely on our ability to persuade with facts. Ultimately, the client must make the decisions and run their own company.
Developers create solutions that require technical expertise to complete. Developing training materials, analytic methodologies, white papers, To-Be process flows, policies, procedures, work instructions and explanatory materials are a few of the results these professionals often develop.
The role of Expert is what many consultants carelessly think consulting is all about. An Expert at GDI Consulting & Training Company is a professional Team Member who clearly has specific knowledge that could lead to a specific solution to a problem at one of our clients. Everyone has expertise in something. The trick is to know what Team Members have irrefutable expertise in specific subjects and which ones only think they do. We commit to only allow expert consulting to be performed by known experts.
It is important in the world of professional consulting to understand the client’s consulting needs before an engagement begins. With a thorough understanding of the issues and client needs, GDI Consulting & Training Company can better staff an engagement with the right types of consultants. Whether it be a need for an analyst or an expert, GDI stands ready to match the right consulting talent to each engagement.